We are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application.
Microsoft
Product Officer
Salary:
£35,570 – £40,444 per annum
Grade: E14
Location: Chesterfield
Directorate: Resources
Reports to: Head of Digital & Data
Politically Restricted: No
Help shape
the digital future of the East Midlands
At the East
Midlands Combined County Authority (EMCCA), we are working to make our region
more prosperous, sustainable and fairer — helping our people and businesses
create and seize opportunities.
Digital
technology is central to how we achieve that ambition. We are looking for an
experienced and forward-thinking Microsoft Product Officer to lead the
development, adoption and continuous improvement of our Microsoft 365, digital
workplace and AI-enabled technologies.
This is an
exciting opportunity to play a key role in shaping how colleagues across EMCCA
work, collaborate and innovate.
The role
As our lead
specialist for Microsoft 365 and modern workplace technologies, you will
develop and deliver the vision and roadmap for collaboration, automation,
digital productivity and AI.
You will work
closely with senior leaders, Heads of Service, colleagues and technology
partners to identify opportunities to simplify processes, improve ways of
working and maximise the value of EMCCA's investment in digital technology.
The role
combines strategic leadership with hands-on delivery. You will take ownership
of the Microsoft 365 product lifecycle, ensuring our services are secure, well
governed, user-focused and aligned with organisational priorities.
You will also
lead our Digital Workplace and AI Centre of Excellence, helping EMCCA explore
and adopt emerging technologies such as Microsoft Copilot and other AI-enabled
services safely, effectively and responsibly.
What you'll
be doing
Your
responsibilities will include:
- Leading the development and
continuous improvement of EMCCA's Microsoft 365, Digital Workplace and AI
roadmap.
- Designing and delivering digital
solutions using Microsoft 365, SharePoint, Teams, OneDrive and Power
Platform, including Power Apps, Power Automate and Power BI.
- Developing automation, workflows
and reporting solutions that improve efficiency and reduce manual
processes.
- Acting as the senior specialist and
escalation point for complex Microsoft 365 issues.
- Owning the end-to-end lifecycle of
Microsoft 365 services, including roadmaps, service standards, adoption
targets and benefits realisation.
- Leading the identification,
evaluation and adoption of emerging technologies, including Microsoft
Copilot and AI-enabled services.
- Establishing standards, governance
and best practice for Microsoft 365, Power Platform and AI.
- Working with Directors, Heads of
Service and stakeholders to identify opportunities for digital
transformation and productivity improvements.
- Designing and delivering training,
workshops and digital adoption programmes.
- Developing digital champions and
supporting colleagues to build their own digital solutions.
- Producing clear, accessible
guidance and support materials in plain English.
- Ensuring Microsoft 365 and AI
services meet information governance, data protection, records management
and cyber security requirements.
- Monitoring service performance,
user adoption, satisfaction and business benefits.
- Managing relationships with
Microsoft and strategic technology partners, including optimising
licensing and technology investment.
- Representing EMCCA at relevant
regional and national digital, Microsoft 365 and AI forums.
About you
We're looking
for someone who combines strong Microsoft 365 expertise with strategic
thinking, excellent communication and a passion for improving how organisations
work.
You will have
substantial practical experience of Microsoft 365, including Teams, SharePoint
and OneDrive, alongside experience developing solutions using Power Platform.
You'll also
have experience of developing digital workplace or digital transformation
strategies and managing technology products or services through their full
lifecycle — from roadmap development and implementation through to performance
measurement and benefits realisation.
You'll be
comfortable working with senior leaders and stakeholders, translating complex
technical concepts into clear, practical advice and building support for new
technologies and ways of working.
We're
particularly interested in people who can demonstrate:
- Strong problem-solving and
technical troubleshooting skills.
- Experience delivering digital
adoption and organisational change.
- The ability to manage competing
priorities and deliver to deadlines.
- An understanding of information
governance, data protection and security requirements, including UK GDPR.
- Excellent communication and
interpersonal skills.
- Experience administering Microsoft
365 at organisational level.
- Experience producing management
information, performance metrics and benefits reporting.
- Experience working in local
government or the wider public sector is desirable.
You will hold a
relevant degree-level qualification in IT, digital services or a related
discipline, or have equivalent practical experience, alongside evidence of
continued professional development with Microsoft technologies.
Microsoft 365,
Power Platform or Copilot certifications — or a commitment to working towards
them — would be an advantage.
Why join
EMCCA?
This is more
than a Microsoft 365 role. It's an opportunity to help shape the digital
workplace of a new organisation and make a tangible contribution to how EMCCA
delivers for the people, businesses and places of the East Midlands.
You'll have the
opportunity to:
- Shape the future of Microsoft 365,
digital workplace and AI across EMCCA.
- Lead innovation and responsible
adoption of emerging AI technologies.
- Work directly with senior leaders
and services to deliver meaningful organisational change.
- Build a culture of digital
confidence, collaboration and continuous improvement.
- Establish and lead a Digital
Workplace and AI Centre of Excellence.
- Represent EMCCA and share learning
with regional and national partners.
- Turn ideas into practical solutions
that deliver measurable benefits.
Our values
At EMCCA, our
values shape how we work and how we engage with our colleagues, partners and
communities.
Lifting our
region
We put wider
outcomes ahead of personal or organisational gain and act as passionate
advocates for our place, policies and programmes.
Working
together
We build strong
relationships, welcome diverse perspectives and bring people and partners
together to achieve shared outcomes.
Making an
impact
We turn ideas
into action, clearly explain the value of our proposals and focus on delivering
meaningful improvements.
Being human
We value
different perspectives, connect with people at a human level and bring an
authentic approach to everything we do.
Ready to
make an impact?
If you're
passionate about Microsoft 365, digital transformation, automation and AI, and
want to use your expertise to help shape how a new combined authority works,
we'd love to hear from you.
Join EMCCA and
help build a smarter, more connected and digitally enabled organisation —
supporting our ambition to make the East Midlands more prosperous, sustainable
and fairer.
Closing
Date: 27/10/2026
Proposed
Interview Date: w/c 9th
November