Title Visitor Experience Host  

Salary: £13.04 per hour

Hours: 30 contracted hours (minimum)

York Archaeology are seeking enthusiastic and engaging individuals to join their experienced Visitor Experience team.

The key purpose of this role is to welcome a wide range of visitors to JORVIK Viking Centre, DIG and Barley Hall and handle all point-of-sale operations including the ticketing and entrance experience and our retail offers at all of our attractions.

The role requires excellent customer care and communication skills and the ability to meet or exceed sales targets. Backgrounds in similar public facing roles and sales are desirable, though not necessary. You should have a positive attitude to working with the public, be able to take initiative and work reliably as part of a team.

Closing Date: Closing date for applications is midnight on 13/09/2026

Interviews will be held week commencing 21/09/2026

• 24 days paid annual leave, rising to 29 days annual leave after five years’ employment, plus bank holidays
• Option to buy back up to 15 additional holidays each year
• Commuting season ticket loans
• Loans to purchase bikes to cycle to work
• Death in Service benefit of twice annual salary for permanent staff
• Enhanced maternity and paternity pay after two years’ employment
• 100% Professional membership reimbursement (e.g. CIfA)
• Free eye tests for computer users and £50 reimbursement towards the cost of prescribed glasses
• Professional independent Occupational Health support for appropriate referrals
• Access to a free independent and confidential counselling service
• Free admission for staff plus family and friends to our visitor attractions including JORVIK Viking Centre
• 25% discount on merchandise at our attractions
• Discounts to York Archaeology events where applicable
• Travel and subsistence arrangements for staff working away
• Uniform or Personal Protective Equipment for relevant roles
• Company pension scheme where the organisation pays 5.25% and employees pay 3.5% of total earnings

• Visitor Experience Host JD.pdf