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Job Specification

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Personal Information

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Application Questions

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Requested Documents

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Application Preview

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Application Submission

Job Specification

Customs & Logistics Coordinator

Pfeifer Drako Ltd
£28,000 plus per annum, dependent upon experience. Full-time

Are you an organised logistics professional with customs experience and a strong eye for detail? Join Pfeifer and play a key role in ensuring our international movements are efficient, compliant and delivered to the highest standards

About Pfeifer

Based at our purpose-built facility in Southampton, Pfeifer Drako provides specialist rope, lifting and inspection services to customers across the UK. As part of the global Pfeifer Group, we combine over 45 years of industry expertise with a commitment to quality, safety and exceptional customer service. Join a supportive team where your contribution is valued, professional development is encouraged, and high standards are at the heart of everything we do.

About the Role

We are seeking a highly organised and detail-focused Customs & Logistics Coordinator to join our team in Southampton. Reporting to the General Manager, you will coordinate import and export customs clearances, manage freight movements, support stock control activities and help ensure compliance with customs regulations. This is a varied role offering the opportunity to build your knowledge across different transport modes while making a real contribution to our day-to-day operations.

This is an excellent opportunity for someone looking to develop their expertise within customs, logistics and international supply chain operations.

Key Responsibilities

·        Process import and export customs declarations.

·        Coordinate road freight shipments from booking through to delivery.

·        Prepare and maintain accurate customs and shipping documentation.

·        Complete and reconcile Postponed VAT Accounting (PVA) records.

·        Liaise effectively with customers, suppliers, hauliers and customs authorities.

·        Support stock control and inventory administration.

·        Update ERP/SAP systems and maintain accurate records.

·        Ensure compliance with customs legislation and company procedures.

·        Support continuous improvement initiatives across the business.

·        Develop your knowledge of sea freight and other transport modes.

What We Are Looking For

Essential

·        Experience handling import and export customs clearances.

·        Experience using CDS, DESTIN8 and/or NCTS.

·        Knowledge of customs procedures and Incoterms.

·        Strong communication and organisational skills.

·        A high level of attention to detail.

·        Good Microsoft Office skills.

Desirable

·        Customs-related qualifications.

·        Knowledge of Country of Origin requirements.

·        Experience with TSS declarations.

·        Experience using SAP or other ERP systems.

·        Freight forwarding or logistics experience.

·        Knowledge of sea freight.

Working Hours

·        36.25 hours per week.

·        Monday to Friday, 7:45am to 4:00pm (negotiable)

·        Office based in Southampton.

  • Critical Illness Company Sick Pay
  • Retail Discounts;
  • A generous pension and company sick pay scheme
  • 33 days annual leave including bank holidays;
  • Christmas Shutdown
  • Holiday Scheme- to purchase additional holidays
  • Enhanced Maternity, Adoption, Paternity & Shared Parental Leave
  • Reward & Recognition Schemes
  • Salary Sacrifice Pension
  • Cycle to Work Scheme
  • Online Wellness Centre: mental & physical health & financial wellbeing
  • Long Service Awards
  • Winter and Summer Social Team Events
  • Private Medical Scheme
  • Health Cash Plan
  • Death in Service Benefit
  • SMART Tech Purchase Scheme
  • Payroll Giving Scheme

Personal Information

Employee Details

Application Questions

Are you eligible to work in the country where located?
Do you have experience coordinating freight shipments from booking through to delivery?
Do you have experience processing import and export customs declarations?
How many years of experience do you have in a Customs and Logistics role?
What are you looking for in a new role?

Requested Documents

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